Apple Store New York
I just stumbled over this little excerpt of a story about how Apple designed their first Apple Store and had to think, how I visited the Apple Store New York 5th Avenue in New Yorks 5th Avenue in December 2006.
“One of the best pieces of advice Mickey ever gave us was to go rent a warehouse and build a prototype of a store, and not, you know, just design it, go build 20 of them, then discover it didn’t work,” says Jobs. In other words, design it as you would a product. Apple Store Version 0.0 took shape in a warehouse near the Apple campus. “Ron and I had a store all designed,” says Jobs, when they were stopped by an insight: The computer was evolving from a simple productivity tool to a “hub” for video, photography, music, information, and so forth. The sale, then, was less about the machine than what you could do with it. But looking at their store, they winced. The hardware was laid out by product category – in other words, by how the company was organized internally, not by how a customer might actually want to buy things. “We were like, ‘Oh, God, we’re screwed!’” says Jobs.
But they weren’t screwed; they were in a mockup. “So we redesigned it,” he says. “And it cost us, I don’t know, six, nine months. But it was the right decision by a million miles.” When the first store finally opened, in Tysons Corner, Va., only a quarter of it was about product. The rest was arranged around interests: along the right wall, photos, videos, kids; on the left, problems. A third area – the Genius Bar in the back – was Johnson’s brainstorm.
I tell, you believe this a 100% if you ever visited that Apple Store in New York. First thing you see is this big glass cube with the Apple Logo in the middle. This cube is actually the entrance. It has a wide spiral stairs and an elevator. Downstairs it opens in a wide and bright hall that is overcrowded by People and Macs
There are dozens if not moer eMac, iMac, PowerMac, PowerBook, iBook, MacBook Pro and so forth. Every system is fired up and loaded with fun software to play around. They have free internet and nobody minds if you sit for an hour with a Starbucks coffee fiddling around.
I had the greatest time…